“The Experience Gap” is a monthly 30 minute webinar series exploring how customer experience impacts revenue through conversion, retention, and growth. Hear from the customer experience expert herself Claire and other industry experts to learn how to identify friction across your customer journey and connect CX strategy to your business strategy.

The last wednesday of every month we alternate sessions with a “How To” webinar and a Fireside Chat with a different industry expert on a topic or trend that can improve all businesses.