Expert Fireside Chat: CX & Sales Recruitment

Whether you’re hiring for customer experience roles, leading frontline teams, or trying to land your next CX opportunity, the recruitment landscape is changing fast.

Join Georgia Sheehan, Principal Recruitment Partner for CX & Sales at Talentpath Recruitment, for a live fireside chat exploring what organisations are really looking for when hiring across customer experience, customer service, contact centre, and leadership roles.

We’ll discuss:

• What separates standout CX candidates from the rest
• The biggest hiring mistakes organisations make
• What employers are prioritising in frontline and leadership recruitment
• How AI, culture, and customer expectations are reshaping hiring
• Practical advice for people applying for CX and service roles right now

This conversation is designed for CX professionals, customer service leaders, frontline managers, recruiters, and anyone looking to better understand the future of customer-focused careers.

Whether you’re building a team or building your career, this session will give you practical insights from someone recruiting in the market every day.