Working with The Customer Connexion was so easy and organized! They helped our business measure customer satisfaction with certainty.
Before working with them, we had problems with knowing if or how much our customers were happy with our products. I’m Shawn Hussain and I’m a partner in Gloves.com - our company sells disposable gloves to a wide variety of businesses and individuals. Working with The Customer Connexion helped us track and increase customer satisfaction by double digit percentage points! This allowed us to double down on what worked, improve what didn’t and helped decrease stress for our customer service team.
I would strongly recommend working with Claire and her consultancy to anyone who needs help with understanding their customers and increasing their sales. She had a fun and innovative take on how to connect with clients and provide them with the best experience possible which in turn is helping us achieve our goals. I cannot recommend it enough!
Managing Partner of Gloves.com